Website support

Our dedicated team are on hand to help and answer any questions you may have about WordPress.

Training

All customers are given access to and training for their website before going live. We believe that this gives you a greater understanding of how your website works and how to make minor changes. We can provide training at our offices, at your organisation, or remotely.

Support

We are committed to making sure your website continues to work effectively, so whether it’s a technical problem or a new feature you are interested in, our staff are available by phone or email to answer any questions you may have.

Hosting and Maintenance

Your site will be hosted on a dedicated WordPress platform, which means that it has all of the requirements needed to ensure your site remains at optimal performance.

We host websites in UK data centres, and your site is backed up every day on a 30-day retention schedule. Should the worst happen and you lose data, we can always restore the site to the previous day.

Our platform also provides security features and a dedicated staging area to test plugins, and automatically updates the WordPress database so you’re always running the latest version.